Refund policy

Cinema Secrets will gladly exchange or refund any unused or gently used products. Returns/Exchanges must be accompanied by a valid receipt within 30 days of purchase; credits will be issued to the original form of payment.

To return/exchange a CINEMA SECRETS purchase within 30 days of purchase: Please contact us at info@cinemasecrets.com or 1-818-846-0579. We will provide you a return authorization number as well as shipping instructions for your return package. Return shipping and handling charges are your responsibility.

Please include the return authorization number that we have provided with your return/exchange. We suggest you ship via a traceable service to ensure delivery. Upon acceptance of your return, the price paid for the product will be refunded to the original credit card of payment. Exchanges will be done for the product(s) of your choosing that are of equal value and available on CinemaSecrets.com Your original shipping and handling charges will not be refunded.

Products purchased on cinemasecrets.com cannot be returned to Cinema Secrets boutique.
If an item is purchased at Cinema Secrets Boutique, please call the Boutique directly.